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You can make use of the Forgot PW link on the enrollment portal login page: https://enrollmentportal.K12.com/s/login/ 

The enrollment portal login information is not the same as the K12 School (OLS). Visit the enrollment portal page if you need to recover your password: https://enrollmentportal.K12.com/s/login/ 

When you sign up right away, you secure your student’s spot for the fall and gain access to additional resources, including contests, competitions, and fun summer programs. 

Equipment does not need to be returned, but some materials do. You will be contacted if you need to return your materials. 

The time frame for re-registration approval varies based on school policy and document processing time. Your re-registration status will be updated to “approved” once all required documents have been reviewed and accepted.

States have varying public schooling requirements, and virtual schools often need updated information to confirm eligibility for the upcoming school year, as mandated by local or state governments.

That’s okay! You can select “Undecided.” We’ll check in occasionally, but you can always update your status by logging in to your OLS school account and selecting the “Re-Register for Fall” link.

No problem! You can always contact an agent at help.K12.com for assistance. We will also send enrollment and shipping confirmation notices in the summer before materials ship to your home.

Materials begin shipping about two weeks before your student is set to start school. You can track the status of your shipments in the OLS. Check out this article to learn more: https://www.help.K12.com/s/article/Track-Shipping-Status-Materials-Computer-Equipment

Call 866.989.0716 or reach out to your teacher for further assistance.